WHAT IS EAP?
WHAT KINDS OF PROBLEMS?
WHY HAVE AN EAP?
HOW DOES EAP WORK?
WHO MAY USE THE EAP?
WHAT TYPES OF SERVICE?
WHAT ABOUT COST?
WHO TO CONTACT?

WHAT IS EAP?
The Employee Assistance Program is a service designed to help employees who are experiencing personal problems that may affect their peace of mind or job performance.  Guidance and referral to pre-screened resources will assist in resolving problems quickly and effectively.

WHAT KINDS OF PROBLEMS?
Family and marital difficulties, substance abuse, grief, stress, emotional or behavioral disorders, legal and financial concerns are some of the typical problems employees can address through EAP.

WHY HAVE AN EAP?
It makes good business sense to offer help.  Personal problems can take a heavy toll on people and productivity.  Employers want to take constructive action to ensure a healthy workforce and work environment.

HOW DOES EAP WORK?
Participation in EAP is voluntary; simply call a counselor to discuss your concern or to schedule an appointment.  A supervisor may recommend contacting EAP if declining job performance becomes an issue.  In either case, EAP is a confidential service and no information about you or the nature of the problem can be disclosed without your permission (except if required by law).

WHO MAY USE THE EAP?
Any of our client company employees and their immediate family members is eligible to use EAP services.

WHAT TYPES OF SERVICE?
When you contact EAP you can expect:

· An opportunity to speak confidentially with a licensed professional about your personal concerns.
· Help in assessing the nature of your difficulties and in the development of an action plan for quick resolution.
· To be provided with educational materials on relevant topics.
· A referral to appropriate resources in the community, when needed.
· Follow-up to monitor your progress and satisfaction with services.

WHAT ABOUT COST?
Consultation with the EAP staff is free of charge to employees and immediate family members of our client companies.   This service is paid for by your employer as part of your benefits package.  Costs incurred by a referral to outside therapy or other treatment may be covered by group insurance.  EAP will assist in determining your coverage.

WHO TO CONTACT?
You can reach a counselor by calling (321) 723-8823 or toll-free at 1-877-723-8823.  (Office hours vary at some locations, so it is best to call first for an appointment.)

            Your Employee Assistance Program...
                     offering professional help for solving life's problems